I've been a shop keeper with
CafePress for a few years now. My
Zombie Trip T-shirt and other designs have sold well there and put a little extra coin in my pocket. Alas,
CafePress has changed their terms of service and made it harder for shop keepers to be successful.
The original terms were very simple. Users create designs, upload them to the website and set a mark up rate.
CafePress sold the item for a base price plus your mark up. If customers liked your design,
CP made the base price and the user made the mark up. If you sold enough, you even got a volume bonus. They offered a nice selection of items like T-shirts, mugs, prints, calendars and bags. The site offered free stores or premium stores that shop keepers could pay for. These premium stores were about $60.00 a year and allowed anyone to have their own place on the world wide web.
Life was good. Then
CafePress got greedy and a little
pissy about how folks played in their sandbox.
First, volume bonuses were eliminated. That nice little bit of "extra" shopkeepers received for selling in excess of $250.00 a month vanished but that wasn't so bad. I was never one of the bigger sellers on the site and only received the bonus a few times. Then, earlier this year, the gloves came off.
CafePress decided that any items sold in their marketplace would garner only a 10% mark up for their shop keepers. Their marketplace are the pages upon pages of designs you see when you search the site. Shopkeepers could still place whatever mark up they like on the items in their store but items sold in the marketplace were only worth 10%. In effect,
CafePress was competing against their shop keepers.
This caused quite an exodus of shop keepers to other Print on Demand (POD) sites like
http://www.zazzle.com/.
The result of these changes was reduced revenue for shopkeepers. If you were making $5.00 per shirt you would now receive $2.20 if it sold in the
CafePress marketplace. That's quite a hit in the wallet for a hobbyist like me and damn near
devastating for those who were making a living off their sales.
Earlier today I posted a message in the
CafePress forums that rankled their moderators. I noticed that my "Zombie Trip" shirt was selling for $22.00 in the marketplace and $18.99 in my store. I promptly put a message under my products politely informing customers that if they liked my products it was cheaper to buy them in my
CafePress store rather than
CafePress's marketplace.
I then posted my idea for all the shopkeepers to see in the
CafePress forums. The entire thread was promptly removed from the site by a moderator. Usually they just close and lock a thread they don't like but in this case the idea was so dangerous it had to be
disappeared. Here's a copy of what they told me:
New Private Topic by RowdyJRT - "Post Removed" 14 October 2009 07:32 AM
------------------------------ I have removed your "idea to direct traffic" post
from the forum. CP pays for the forum and offering ideas on how to "stick" it to
CP isn't appropriate nor is it constructive.
This is an official Moderator action.
Like I said, it's their sandbox. The mods get cranky whenever someone comes up with a work around or gripes about the revenue sharing changes. They love to play the "
CP pays for these boards" card. Well, that's okay. Google gives me this one for free.
As someone who paid $60.00 for their store, I thought I would be allowed to voice an opinion or post an idea but apparently not.
CP must have forgotten they pay for their forums with the fees I pay them for my store and the profit they make from my designs.
So I have decided to move my store, Rust Belt Pop, to
www.zazzle.com/mprelee. They have a nice marketplace, good products, great tools and they treat their shop keepers with respect. I'll keep my
CafePress store open through Christmas but after that, I'll be happily selling my little trinkets at
Zazzle.
If anyone wanders in from the
CafePress forums please feel free to link this around. You certainly won't see it posted there.
And with that I bid you adieu and leave you to your own drama.